Happy Reviews

Brilliant day, thank you very much!

Thank you so much for your energy, structured approach and extra help with topics.

Excellent course very well delivered

Great facilitator. Really enjoyed the training. Lunch and general surroundings were lovely,

This has been a great journey of learning and refletion. Stephen is a fabulous facilitator and I hope to implement many of what I have learnt in the future

Good session

Amazing training, just by hearing about it we might want to discard the course, but being present and listening to the content we leave the course with more knowledge on how to handle difficult conversations with customers/students and how to make them leave feeling better and helped. We touched in points that are very important to our daily tasks at work and that we will definitely be using at work moving forward.

I thoroughly enjoyed the training programme and know that my colleagues did too. Isobel did well to get everyone involved, regardless of whether they were a public speaker or not, and she made me feel comfortable sharing my feelings and experiences in a confidential space. I would recommend the training course to any company in order to build team morale and structure.

Daphne was lovely and helped me lots to understand the topic

A great sessions which was well structured which included a mix of discussion and exercises.