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Eva N, 12 Nov 2020

He was very engaging especially when he was trying to make grammar and punctuation exciting. I have a better understanding of apostrophes.

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Joanne W, 12 Nov 2020

I had been concerned about a full day training on zoom but went really fast and was very engaging. There was a nice balance of breakout and large group, and the content of the course was really helpful. Thank you!

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Maria S, 12 Nov 2020

Very informative and pleasant session even for people that have experience with report writing. There's always things to improve on.

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Tony P, 12 Nov 2020

Very good particularly given this was presented on line because of the pandemic restrictions.

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Peter C, 12 Nov 2020

It was a very interesting format. I felt that Paul took the time to involve everybody and he gave very good examples for what he was trying to get across

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Georgina J, 12 Nov 2020

I would have preferred to this training in a training room environment. I am working from home on a small work laptop, so it was difficult sometimes to see all icons and I had to keep tabbing between presentation and back.

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Joseph B, 12 Nov 2020

Good session - helped me to take a step back and consider what I'm doing and why. Paul is a great communicator.

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Ian F, 12 Nov 2020

I enjoyed it, very useful.

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Tracy S, 12 Nov 2020

I think the content was excellent, and whilst it didn't feel dragged out, it think it could of been more condensed into say 4 hours.

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Mark M, 12 Nov 2020

I enjoyed the first 1.5 days of the course. The second afternoon on contrasting statements and STATE left me a bit cold. I think it's probably because I find the most interesting parts of the course around some of the collective challenges the organisation faces and what is needed to shift out of them. I find the individual techniques a bit less useful (e.g. contrasting statements, managing difficult conversation). Feels like they're a bit more common sense/basic emotional intelligence.

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