The IT Training Surgery Reviews

very informative and useful. Would definitely recommend to other new starters

Training gave a good overall view of what Skype can be used for in business, with lots of practical examples.

The Skype for Business/Lync training was very useful to learn, although at present, it does not directly relate to the work I do. In future it will be useful to use the calling function to communicate with our Overseas members.

Overall, the course was very good and I learned a lot. I was a little be confused at the very beginning because I really wasn't sure what I was looking at. (ie I was asked to send an IM to confirm I was attending...but didn't know how to do this.) So I thought a brief intro of the basics would have helped initially. But it was pretty self explanatory after that.

I'm not the most IT literate person so it takes me a while to get my head around something like Lync or Skype. I get easily thrown if I try something and it doesn't work first time, where as more confident users will fiddle around and try other ways. For me, the training jumped about a bit - but that could be the nature of the system. Anyway, it showed me the range of things that can be done on Lync/Skype and that in itself was very useful.

Very well thpught out course

There was quite a lot to take in, so I hope that I will remember what I have been taught back at my desk.

Was delivered quite quickly as I was a complete novice. A slightly slower approach would've been more beneficial.

Pace could have been quicker during morning. Most complex material was (understandably) at the end but felt rushed.

Really impressed with the way Shelley tailored the course content, on the spot, to match the needs of our team.