Anika C, 27 Jun 2018
It would be beneficial for the coach themselves to experience the interactions they receive from our customers to assist with relating to our experiences in store
Julie H, 22 Jun 2018
Facilitators are excellent - well prepared, knowledgeable, supportive and able to flex the agenda to optimise the learnings
Jon L, 15 Jun 2018
Really useful course with good, relevant content. Great balance between theory and practice. Both Jo and Glenn were very knowledgeable.
Chris B, 15 Jun 2018
Thanks for arranging the coaching skills workshop. It was evident that a lot of work had gone into the preparation for the meeting and also the running of the two days. I personally got a lot out of it.
Davoud E, 13 Jun 2018
Very good course and a job well done by the facilitators. Would put more emphasize on the role-plays
rob t, 13 Jun 2018
great 2 day workshop, thank you personally I would have liked to spend more time on each individual step within coaching model and to do more shorter role plays
Francois D, 11 May 2018
Interesting tools, excellent animation. Next time, interesting to see how to influence different personality
James G, 11 May 2018
Really enjoyed it and it gave me real ideas that I could use to make a difference.
Richard C, 11 May 2018
excellent session - simple but effective messages