Customer Service and Complaint Handling Skills Reviews

Very knowledgeable trainer In depth information Full understanding of the course

George provided a really interesting course - very engaging and informative! Thank you George.

Great course. Very insightful. Thank you

Good overall, covered what I expected to cover. Enjoyed the central brain teaser the most

Very interesting with lots of information to take on board and move forward with. And enjoyable Thank you

Very informative course with lots of opportunities for delegates to engage with each other and the trainer. George was very knowledgeable and engaging.

I found the course we had today with George was very professional and we learnt new ways and skills to help manage customer complaints. The amount of useful information used I found to be very effective and I will use them in my practice. Overall it was an outstanding course.

George was great and kept us all engaged.

Very good

Highly recommended course, glad to have been selected for it.