Diana M, 12 Feb 2026
Really enjoyed the course and there was a lot of content that I can apply to general investigative work. It wold have been nice to have more relevant examples/case studies but I appreciate that isnt the area of expertise and Jim did make ever effort to use examples we put forward. It was really interesting to hear his experience and how all the techniques can get information from suspects...
Hollie F, 12 Feb 2026
Jim did a fantastic job of explaining concepts and checking out understanding. Loved the anecdotes and humour included in the course, helped create a relaxed, friendly environment. Enjoyed the content of the course, especially around questioning techniques.
David H, 12 Feb 2026
Very good course and trainer. Ideally would have been 3 days to allow for more mock interview s
Lydia R, 12 Feb 2026
Jim was incredibly knowledgeable, personable and made everybody feel at ease. His delivery was clear, very engaging and he brought humour to the topic. Thoroughly enjoyed the course thank you!
David A, 12 Feb 2026
A very well paced and organised training.
Beckie S, 05 Feb 2026
This is one of the better courses (both internal and external ones) that I have been on. The trainers kept me engaged throughout and delivered at the right level and pace.
Zoe B, 05 Feb 2026
Both trainers, Rich and Dave really delivered a brilliant 2 days course. Their experience and knowledge was both engaging and interesting. I felt really motivated and learnt a lot which I have already started to put into practice. Best course I have been on, thank you
Kerry G, 04 Feb 2026
Good balance of theory, structure and practical use of skills learned.
samuel m, 04 Feb 2026
I would like to extend my sincere congratulations and appreciation for the exceptionally high standard of learning delivered. The knowledge and experience shared were of the highest quality, thoughtfully adapted to the DWP context while still retaining the full depth and relevance of the material. I do not believe two more capable or well-qualified facilitators could have been chosen to guide this learning. Their expertise highlighted the key skills, processes, and practical approaches that will support me in elevating the quality of my work and strengthening my effectiveness in my role. Thank you for an engaging, insightful, and highly valuable learning experience.