Conflict Management Reviews

The course was very informative and offered solution to look at working with the person to address the conflict. A number of handy senators were discussed offering solutions to address the conflict. The focussed interview was also helpful and the discussion around ways not to deviate from the focus/goal were also appreciated. I really enjoyed the training.

Learnt a lot from the course, really interesting and engaging!

Really enjoyed this course, Pauline was a great trainer, enjoyed her enthusiasm and knowledge on the course.

Really good informative course, Pauline is a really skilled individual who has excellent training delivery.

Very interesting course ,some really good tactics for how to deal with different types of conflict

Very knowledgeable and approachable, leaving feeling more informed and with tools I feel comfortable to take forward in the workplace

Very interesting content, the trainer was very knowledgeable and clearly experienced in conflict management and resolution. Would definitely attend more trainings delivered by Pauline.

Excellent, really enjoyed, Trainer great examples, fun, down to earth and engaging

Very informative and made discussing difficult situations fun

Really enjoyed this 2 day course. Lots of time for discussions. Pauline was a very good trainer, very interactive and made the course fun and interesting. Will Definitely take away many if her ideas and suggestions to improve my performance and confidence with difficult conversations. Thank you