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RRN Level 3 - Positive Behaviour Support & Physical Interventions Reviews

Rhys J, 21 Jul 2023

A very engaging 3 day PBS course, the content was delivered to an exceptional standard. The course has refocused our need to engage with the patient more and utilising the arousal model. This course will enable a mutual and joined up approach with security and the clinical teams who have received this training. Kirstie’s knowledge and background was exceptional and the perfect trainer for what we want to achieve within MFT in promoting positive behaviour and using RPI as a last resort.

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Anon, 21 Jul 2023

Very Knowledgeable tutor with lots of experience which greatly allows us to think of situations we may have been in and how we can de-escalate and solve situations in the future. kirstie brings some fun to the course so and is able to answer any questions. The course is very informative, is indepth and is interesting. I have been on multiple courses and this is far the best and the most up to date. Thank you for teaching me the correct skills of de-escalation and least restrictive intervention.

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Vanessa B, 21 Jul 2023

There is a lot of new information and techniques which I willingly take back to my team and the wider Trust. Kirstie is inspiring with. her positive attitude energy. I love the solution focused approach leaning, which always keeping the patient at the centre of all care needs. Kirstie has a dynamic approach to training which makes it a memorable course experience.

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Andrew P, 21 Jul 2023

The lower score for the content and materials was really based around the clinical holds. Completing holds on 2 slippy sheets is not something that will happen in practice. There needed to be more specific holds for clinical interventions so everyone has the same approach. NGT can be particularly difficult if there is not some standard set in training. Moving forward a focus on clinical would be beneficial for the general paediatric setting. Some of the slides and references where out of date. I enjoyed the PBS focused aspect of the training. I can see it matching well with other initiatives at RMCH. The trainer was knowledgeable and approachable throughout, good job.
Response : Hi Andrew. Thank you for taking the time to leave such detailed feedback. You will be pleased to know that the trainer has raised the issue of the matts and clinical holds. I will be sure to raise this as part of the review of the initial training to ensure continued improvement. Thanks again. Rachael, Head of Operations, Sherwood Training

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Anon, 21 Jul 2023

More could have been given to clinical holds and the settings. As well as feeling limited with what was learned on the chairs.

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Anon, 20 Jul 2023

It’s a such a great course , very interesting and helpful for more experience , the trainers are so good and lovely.

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Kelly H, 20 Jul 2023

Was such a great course, very interesting and great to learn, both Lee and Liam where great at teaching and made us all at ease and answer all our questions. Really enjoyable thank u both so much.
Response : Thank you for your feedback Kelly, it’s great to know that you have come away feeling listened to and that you enjoyed your learning experience. We will pass your lovely comments on to Leigh and Liam.

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Laura B, 20 Jul 2023

Very educated course and learnt alot from this. Leigh and Liam where great and delivered the course very well. Thank you

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Yvette R, 20 Jul 2023

The course was very informative, well planned and delivered.

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Jamie C, 20 Jul 2023

Overall i thought the traning was fun and informative. This was due to Leigh, as she has a lovely many about herself and explained in a way most people can understand.

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