Managing Poor Performance Reviews

Rachel was excellent. Used her expertise and charisma to great effect with only 3 participants.

I really enjoyed the day and liked learning the theory as well as the practical application. I would recommend including a short section at the end around the legal aspects of managing poor performance using ACAS' guides - as I felt the other delegates were keen to learn about this.

A very valuable and relevant session, which clearly addressed my objectives. Insights were clear and well-delivered

Was a very productive days training and lots of different things to take away and consider in many different aspects of my job going forward. Things like the communicating with body language part will also affect things outside of work.

Good training course, appropriate content, and comfortable facilities. Lunch a little small though :-)

I love happy training as I always leave with new knowledge/ skills, am eagerness to put learning into practice and a happy tummy from all the lovely and healthy food.

Another good training from Happy. Thanks a lot!

Really enjoyable day, didn't answer all specific requirements I was hoping for but definitely gave me enough to go away and implement changes which should address some issues.

Good again, covered some of the same topics as last time

Training was excellent as usual, can’t fault it and will be good to apply the positive techniques in the office. It’s given me confidence that I can have those difficult discussions with staff!