About this course
This comprehensive one-day workshop will enhance your ability to effectively and positively manage your team’s performance in order to develop the skills and strengths of each individual.
What you will learn
Themes Covered
- Understand the benefits and importance of managing performance effectively and the consequences if you don’t
- Understand how the performance management cycle should work
- Discover what makes people perform at their best
- Understand the Job Ownership model and what needs to be in place for people to take responsibility
- Use a situational approach to identify the root cause of poor performance
- Create your own plan for individuals based on their situation
- Use listening and coaching skills to ensure that you understand the other person and to encourage them to take responsibility
- Identify the key steps needed for regular, constructive feedback to be effective and motivating
- Planning effective, regular one-to-one’sIdentify what needs recording and what doesn’t
- Identify how appraisals and development planning contribute to a person’s success
- Discuss how to handle tricky appraisals
- Identify how to set measurable and effective short and long-term objectives with clear accountabilities
- Personal action plan beyond the programme
Recent reviews
Learnt useful skills, information and refreshing the knowledge
Majda P20 Aug 24
Paul was very interactive and shed great insight on how to challenge poor performance and the restrictions of management if not applied. Well structured and informative.
Daniel W20 Aug 24
Thank you. A well run, well facilitated course.
Berni M20 Aug 24