Showing 1–10 of 14 reviews
I really enjoyed the day and took away some real insight into how to process map, when this is appropriate and how to implement this within my team. I thought it was well pitched and paced and look forward to implementing my learning. The starter activity really helped and enabled the afternoon session to be more productive.
Really good course, I liked Mike's style. The presentation parts were concise & informative & polished. Interactive parts were well done, great pacing & guidance. Gave me a different outlook on process mapping as tool for continuous improvement.
I really liked the trainers approach to give general principles then direct the training to us doing process mapping and enabling learning through the trainer asking questions. I think I learned a lot more this way than in a more traditional training session.
Very useful and practical course. Good to have some time to explore these topics with colleagues across different departments.
Really enjoyed the course and the refreshing approach to training - no ice breaker won me over instantly! Thank you!! I have marked lower on the pace and that is only due to wishing we could have explored more real areas of improvement within the course - possibly not practical but really gained value from the one we did. It was a shame the traffic delayed a lot of people at the start but this didn't result in the course feeling hurried - a credit to the trainer. I rarely look at booklets post training and after flicking through it a week later I haven't kept it. But I have kept the trainers contact details as welcomed.