Description Changes in our business environment seem to be happening more quickly as technology develops. The problem is that processes don’t always adapt as quickly.This intensive one-day training course will look at what is meant by continuous improvement and how some simple techniques will help us review processes and look for better ways of working.
What you will learn By the end of the course, learners will have developed an effective toolkit through practical exercises. The course is supported with materials and shared resources.
Session 1: What is “continuous improvement”? A brief history of time management Toyota: the customer, kaizen and waste Lean Session 2: Building a process map What goes into an effective process map How to create one Practical exercise on a process Session 3: Value Recognising waste in a process Defining and looking for value Practical exercise on a process Session 4: Making it happen Getting buy-in from a team Changing the process mindset Making improvement continuous Further information Provider: Happy Duration: 1 Day
Locations:
London
Contact Information Happy
3rd Floor
Locations
I really enjoyed the day and took away some real insight into how to process map, when this is appropriate and how to implement this within my team. I thought it was well pitched and paced and look forward to implementing my learning. The starter activity really helped and enabled the afternoon session to be more productive.
Samantha S 02 Feb 23
Really good course, I liked Mike's style. The presentation parts were concise & informative & polished. Interactive parts were well done, great pacing & guidance. Gave me a different outlook on process mapping as tool for continuous improvement.
Alexander N 31 Jan 23
I really liked the trainers approach to give general principles then direct the training to us doing process mapping and enabling learning through the trainer asking questions. I think I learned a lot more this way than in a more traditional training session.
Beth W 30 Jan 23
Very useful and practical course. Good to have some time to explore these topics with colleagues across different departments.
Conor M 27 Jan 20
Really enjoyed the course and the refreshing approach to training - no ice breaker won me over instantly! Thank you!!
I have marked lower on the pace and that is only due to wishing we could have explored more real areas of improvement within the course - possibly not practical but really gained value from the one we did. It was a shame the traffic delayed a lot of people at the start but this didn't result in the course feeling hurried - a credit to the trainer.
I rarely look at booklets post training and after flicking through it a week later I haven't kept it. But I have kept the trainers contact details as welcomed.
Sophie W 09 Jan 20
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