Virtual Training Reviews

Glenn, please try to look more into the camera not on the side...

1,overall it's really a useful and coulorful training for PFCI coaching. and the ZOOM techonology can bring us a more efficent and fresh training experience. 2. please consider to share the learining agenda, workbook or other materials earlier so the trainees could prepare for the courses more adequately. 3. i would like to propose involve Chinese discussion/roplay in China trainees, which will be more practical and useful in future work.

The small booklet "coaching skills" with the "say instead" suggestions and the hot tips really is very helpful.

I have participated also the face-to-face training in Jan, and I remember the length is 1. 5 days. Here are some comments, and some come from the comparison with the F2F one. A. Logistics/technical a. the workbook arrived in our office on the second day of our training, should arrive earlier, and pre-reading time should be left. the efficiency will be much more improved. so are some of the videos, especially the 8-skills first video, it is difficult to memorize and locate immediately where the 8 steps are. Time should be left for the starters. b. a pre-call e.g. 5 minutes can be arranged and mandated before to ensure the connection and the camera for future training c. if some trainees come from the same office, more flexible solutions should be offered, f2f and web based workshop shall be combined and will be more efficient, e.g. we had 3 colleagues from beijing office this time, and we had the advantage of f2f interation, but has not been used. B. the content a. was thought provoking to ensure the importance and the purpose of coaching, while in my opinion, the importance is obvious, more time can be spent on the behaviors, the good and non-good examples, those are the things we can simply start with in our early coaching b. regarding the reason while coaching may fail, some pictures are very thoughtful, and those practical tips can be better summarized as tools? I can't quite recall some of the reasons even now, and can't find the answers in the workbook. c. the self videotaping sessions are good in f2f session, don't know how to integrate it in virtual training C. the benchmark test it would be much better if the benchmark can be run in our native launguage, the benchmark tests tell the same thing(i had 3 tests so far, 2 in Chinese, 1 in English) D. the interaction not all colleague joined all of the modules, think about why and how it can be improved.

Overall, very valuable experience & was positively surprised how well things went via web application!

It is important to dedicate time exclusively to the course. So when the course is online is not very posible to be focus only on this