sara a, 14 Nov 2024
Lincolnshire
The content was pretty confusing as to where we stand with the Care Certificate. Because there were reps from different areas of the industry it was hard to make it a 'one size fits all' approach. There was a lot of repetitive content - I feel like the content could be streamlined and be covered in a day. I don't feel we need to be writing on large pieces of paper in groups when it was a fairly small group to begin with, open conversation would suffice.