Advanced Communication Skills for Healthcare Reviews

there was lots of group discussion which was lovely, possible a bit too much time was spent on the morning sessions, but I realise we had a lot of group discussion which led to time being taken in the morning. The trainer felt we did not need to focus too much on denial, collusion, as we were most likely to have dealt with this in our work, this is true, however we were varied levels of experience in the group and it would have been benefitable to have had time to explore this, and have time for reflection on this topic. I felt the course was not so much about the clinical/nursing aspect in managing advanced communication, but a more generic communication and tools required.

I would highly recommend this course to other colleagues thought provoking, i attended initially as a refresher but it was so much more than that. I learnt so much more about self and this will inevitably help me with future conversations with patients / colleagues

This course was so beneficial to the our role in Health Care. The content was perfect. The trainer was brilliant, she made everyone feel at ease, remembered everyone's names and any comments they made. I've done similar courses which made some people feel uncomfortable but this was a valuable learning experience and a pleasant day.