About this course
By attending this training workshop, you will be able to successfully lead the whole service and deliver its outcomes.
What you will learn
- Defining ‘end-to-end’ management
- Process Mapping
- Service-level Performance Management
- Leading the Management team: internal and outsourced
Recent reviews
Trainer was very nice, location and amenities were excellent.
Beverly S15 Apr 24
I fully got what I wanted out of it; very impressed with the trainer who was at her best when not reading from the notes
Julian B09 Apr 24