Description
Stepping up and becoming a manager requires a new attitude and skill set. Set yourself up to succeed with this two-day introduction training course to help you understand what makes a great manager and the practical steps you can take to make it happen.
What you will learn
- Gain confidence in your management approach
- Focus on helping people achieve their best work
- Build your personal credibility and trust within your team
- Hold effective one-to-one meetings with your team members
- Build positive relationship building with team membersEncourage teams to take ownership of work
- The ability to adapt your approach to the individual and the situation
Themes Covered
- People working at their best
- Creating true job ownership
- Setting boundaries
- Building your credibility as a manager
- Identify the key behaviours that build trust with your team
- Effective one-to-one meetings
- Communication that builds relationships
- Active Listening for great working relationships
- Simple coaching skills to encourage responsibility within your team
- Positive and constructive feedback
- Feedback in practice
- Using the situational leadership model to decide the best approach for an individual
- Personal action plan beyond the programme
020 7375 7300
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