About this course
Effective communication skills are critical in the development of relationships between people and although verbal communication plays a large part in this, studies have shown that a proportionate amount of our message comes from not what we say, but very often the non-verbal communication behind the message.
Therefore, it is clear that body language is an important, influential aspect of communication and understanding how it works is essential in the development of your personal communication skills.
This training course sets out to develop your skills in understanding your own body language as well as being able to read the body language of others. After all, if we can learn to identify and appreciate non-verbal clues, we can begin to improve our communication as a whole.
This could impact situations such as site briefings, interviews, presentations and normal day to day interactions.
This course is ideal for learners who hold or are about to take the Controller Of Site Safety course.
What you will learn
Explain the important elements to consider when interpreting Body Language
Identify the messages being portrayed by yours and other’s Body Language
Apply your understanding of Body Language to improve your communication style