About this course
The People Management Skills programme helps managers and team leaders develop the practical leadership and people management skills needed to improve team performance, engage employees, and achieve business objectives. Participants learn how to enhance their leadership style, manage performance, and support employees throughout the employee lifecycle.
What you will learn
Participants will learn how to:
- Lead and manage teams effectively.
- Understand different leadership styles and their impact.
- Improve planning, organising, and performance management skills.
- Communicate assertively and develop emotional intelligence.
- Increase employee engagement and support team development.
- Delegate effectively and manage workplace conflict.
- Deliver constructive feedback and coaching conversations.
- Hold effective performance and development discussions.
- Build resilience in themselves and their teams.
Key Skills Developed: Planning and organising, assertiveness, feedback, coaching, delegation, conflict management, emotional intelligence, performance management, and resilience.