About this course
Master the skill of asking powerful questions with this insightful 1-day “The Art of Questioning” training course. Designed for professionals in leadership, sales, coaching, and customer service, this course explores how strategic questioning can unlock deeper understanding, drive conversations, and influence outcomes. Participants will learn how to craft open, probing, and reflective questions that encourage dialogue, uncover needs, and build trust. Through practical exercises and real-world scenarios, this course enhances communication, critical thinking, and relationship-building skills. Ideal for anyone looking to lead with curiosity and communicate with greater impact.
What you will learn
Learning Objectives:
- Understand the role of effective questioning in communication and decision-making.
- Differentiate between open, closed, probing, and reflective questions.
- Use questioning techniques to uncover needs, clarify information, and guide conversations.
- Build rapport and trust through thoughtful, empathetic questioning.
- Apply questioning strategies to improve coaching, leadership, and customer interactions
Recent reviews
I would highly recommend all sales people attend this workshop its extremely helpful on questioning techniques and strategies whilst having fun.
Gilly's courses are always informative and generally fun to be on.
I found the day very informative and beneficial. It will definitely make me stop and think about what exactly is that I want to take away from a customer meeting by being more structured and prepared