Developing Your Skills as a First-Time Manager

Description

Developing your skills as a first time manager is a great investment to ensure your success not just in your current role but as your career progresses. This one day course is a great follow up to the ‘Introduction to Managing for the First Time’ day. However, it is also suitable for those that have not attended the earlier course but would like to develop their credibility and skills in the area of listening, coaching and feedback.

What you will learn

• Building your credibility as a manager
• Identify the key behaviours that build trust with your team
• Active Listening for great working relationships
• Simple coaching skills to encourage responsibility from your team
• Feedback in practice
• Using the situational leadership model to decide the best approach for an individual
• Personal action plan beyond the programme