This live online interactive insurance webinar will provide valuable background knowledge into claims handling.
The webinar will be highly interactive with delegate participation and engagement throughout. There will be two 90-minute sessions with a break between each session.
The webinar is delivered by a Certified Online Learning Facilitator.
What you will learn
Who should attend?
This course has been designed for delegates with basic involvement in claims work. If delegates have no previous claims experience, then ideally they should have some knowledge of insurance.
Course Objectives
Delegates who attend this webinar will be better able to:
Understand the mechanics and principles of claims handling
Course Content
Claims objectives – service differentiator
Claims principles
insurable interest
is it covered/proximate cause
contribution
subrogation
indemnity
policy limitations
Conditions and warranties
utmost good faith
We will consider the lifecycle of claims and how the claims principles apply at each stage using a brief case study
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