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CeMAP® - Certificate in Mortgage Advice & Practice Reviews
Showing 3 star reviews : View all 1186 reviews
Amit S, 16 Jun 2024
London
I wish the course trainer could stay on the topic and cover the breadth and the depth with appropriate examples rather than his personal, would be great. I wish specimen Q were a bit more and closer to what the actual exam pattern is.Response : Thank you for your feedback We understand the importance of maintaining focus on the course material and providing comprehensive coverage with relevant examples. Our tutors strive to incorporate these elements to help students retain the material more effectively. Regarding the comments about the exam papers, we aim to provide practice exams that closely mirror the actual exams therefore these are written by academic experts. We appreciate your input and look forward to welcoming you back to another Simply Academy course.
Mohammed K, 20 May 2024
The CeMAP 2&3 live webinar with Luke is highly informative and well-structured. Luke's expertise and engaging approach makes the course contents easy to understand.
Lewis H, 12 Feb 2024
David was a great trainer, however where the course was let down: Too many attendants on the course, made asking questions difficult, I would have expected the course to be more personal at the cost. Issuing of books rather than all digital would have been better, this resorted in me requiring to print al the packs, at the cost paid I would have expected this be be prepared.Response : Thank you for taking the time to provide your feedback regarding your recent Simply Academy training course. As a trusted provider of the awarding body and being the leading training provider in financial training, our courses are very popular, and we strive to offer small class sizes of up to 15 to provide a more enjoyable and personal experience for all students. As a forward-thinking training provider and with a view to reducing our carbon footprint, our course materials are provided to students in a digital format, which provides the opportunity to login and study at any time and have the most up to date materials available to them.
Charlotte M, 20 Feb 2023
Birmingham
I felt my trainer was generally a nice person but his teaching methods did not suit my learning style. I had hoped for more engagement throughout the course to ensure I could grasp a good understanding (maybe a powerpoint presentation, productive quiz's to test our knowledge after each topic covered). I personally struggle to absorb and retain information when just going through a book and having stories/case studies told as examples. The complete course material did not get covered within the designated week provided and therefore as a whole, I feel that the course should have been extended to ensure all material was explained/understood better and the delivery of the course was adapted to suit different learning styles. After sitting CEMAP 1, I need to resit unit 2 and after sitting CEMAP 2, I need to resit unit 3,4 and 6. It has left me feeling very deflated and frustratedResponse : Dear Charlotte, thank you for your review and taking the time to provide feedback. We are sorry to hear that you felt your CeMAP courses did not suit your style of learning. We strive to provide our students with the best possible experience when attending our training courses. Simply Academy tutors are carefully selected and amongst the most knowledgeable in the industry. They are fully qualified and are backed by years of practical experience. Your tutor has been presenting CeMAP training for over twenty years and his training style encourages candidates to keep focused and involved whilst building on many of the topics discussed. Having used this process for many years it is a proven strategy. Please be aware that your booking is backed by our Pass Assurance scheme, therefore should you require any further support post course please do feel free to contact our Student Support team who will be happy to assist further. Kind regards.
Anonymous A, 30 Nov 2022
London
Trainer wasn’t that great. Pretty much just read directly from the book which could have been done alone at home too. Time wasn’t arranged/organised properly so felt that trainer was rushing to complete and couldn’t answer any questions students had. Maybe make course 7 days instead of 5 days if unable to cover study material. For being so expensive, would’ve expected a bit more Lovely venue, perfect location, polite receptionist with head scarf. Study Material is good. Thank you.Response : Thank you for your review and positive feedback regarding the venue and our course materials. We are sorry to hear that you were disappointed with the training methods of the tutor presenting your CeMAP course. However, we always strive to provide our students with the best possible experience when attending our training courses. While we ensure that the study materials provided to our students are of the highest standard, our tutors, who have a wealth of industry knowledge and experience, have their own unique teaching styles which may vary from individual to individual. While you may have undertaken your first course with one tutor and this course with another, rest assured that every Simply Academy tutor is an expert in this field and will provide the best possible tuition to you. We wish you every success with your studies and exams. However, if you require any further support, please feel free to contact the Student Support Team who may be able to offer you further training via the Pass Assurance Scheme. Kind regards, SImply Academy
Graham J, 14 Feb 2022
Luke was absolutely fantastic! Made time for everyone, happy to go over things (numerous times in my case!) and was very knowledgeable. I hope he is taking my next course!
Jennifer M, 05 Jul 2018
Bristol
The trainer spent the week as a majority just reading the book out loud. There were a couple demonstrations on a white board but more could have been done. There was a screen behind him that was completely unused, a powerpoint or something would have really aided learning. We only spent one day covering unit 2 which was not sufficient. He did not show us any content from the book, instead we spent the entire day only going through 100 questions from mock tests. We were told that a third of these 100 questions could come up on the real exam. All of us students spoke of our dissatisfaction as this as what about the other two thirds? We hadn't touched any course material for unit 2. We were all upset about unit 2 and felt it hadn't been taught to us well at all.Response : Hi Jennifer, I am sorry to hear that you are not fully satisfied with the course you attended, and thank you for providing valuable feedback. Our records show you have attended a course hosted by one of our most experienced tutors whom since 1999 has helped over 2000 students achieve CeMAP status. Although you are correct that course material is used extensively regrettably you have failed to mention the many real life and examination scenarios this tutor provides to help candidates with understanding the syllabus. Our aim is to always provide our students with the best possible learning experience, including tuition, course materials, and study environment. I would like to point out that you are still within the Terms & Conditions timeframe to reattend the course free of charge under our Pass Assurance Scheme, so if you would like to arrange this, please do contact our support team who will be only too happy to assist.
Rishi C, 14 Feb 2018
London
I’ve requested additional materials being a customer but was rejected by simply unless I booked another courseResponse : Dear Ms Chandi Thank you for taking the time to write a review. In response our records show to date you have only enrolled onto our CeMAP 2&3 programme and in turn been provided with all the tools and resources in order to pass the subsequent exams. Should you require additional materials for CeMAP 1 please note you will need to enrol onto this programme to access further support relating to this module of study. Should you have any further queries please do feel free to contact us.
Alix B, 23 Oct 2017
Birmingham
I feel really disappointed with how this course went when compared to the CeMAP 2&3 course I took a couple of weeks before. The teaching styles were so different I was left completely baffled on what I should be doing and what I should be focussed on. The first course (2&3) was via PowerPoint presentation with slides to write down to focus on those specific areas. The second was just reading through the textbook. It has not left me feeling confident and as I sit here now trying to revise I feel no better off than if I was to have Home studied. This is not a criticism of Paul who was lovely and extremely knowledgeable but a frustration that a course within the same company can vary so dramatically that it leaves me potentially not passing me exam. Why there isn’t a uniform approach to the courses you provide? It makes me feel that simply are nothing more than a middle man.Response : Dear Alix Thank you for taking the time to write your review. Our records show you chose to attend a CM1 workshop in Birmingham & CM2&3 workshop in London hence why your tuition was delivered by 2 tutors. To clarify Simply Academy tutors are carefully selected and amongst the most knowledgeable in the industry. All tutors are fully qualified and are backed by years of practical experience our Teacher Development Program ensures the highest standards are offered with every course. Although I appreciate each tutor has a unique delivery style to ensure continuity we do deliver the CeMAP programme with the same material across all venues. Please note your booking is backed by our Pass Assurance scheme therefore should you require any further support post course please do feel free to get in touch with your course advisor whom will be happy to assist further. Best Wishes
Eleanor S, 17 Jan 2017
Birmingham
I thought a substantial amount was repeated from level one and I did not feel the need to spend so much time repeating the same thing. It would have been far more useful to spend time on the new stuff. It's expensive to take the course and I felt at least two of the days I didn't need. Paul is an excellent trainer. I think it's simply academy that need to review the content. I also don't think you should be able to take 2 & 3 before 1 because it slows progress for those like myself that had already done cemap 1