You As A Manager - Module 2: Understanding & Managing People in Today's Modern Business World Reviews

I'm finding the content to have very useful and immediately practical tools I can use to help manage and improve performance of my team - for example, i'm familiar with coaching and its good to be reminded of T- GROW and similarly from Mod 1 the PROBED tool has been transformational in my dealing with team members. There is however, lots to take in and therefore finding the three things to focus on feels like I might default to the three things I "like" and not challenged enough on my real areas of development - I am reflective so optimistic that I will work this out. I've heard about the concept of friction in high performing teams and why as a manager you want friction (High challenge/High performance?) I seem to remember this in the agenda/objectives at the start of the Module but not sure it was covered or if it was it felt skipped over? its an interesting concept I would like to more about. The explanation of the "core performer" makes more sense so thank you Final session was interesting and rushed so I felt I didn't get as much out of it as I could although it was thought provoking and made me focus on what I might be able to do to raise standards across my team (the rating of your individuals piece)