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MHFA Mental Health Adult Reviews

Showing 4 star reviews : View all 129 reviews

Bryan C, 14 Jul 2023

The Course was great and i can see how it has evolved from my course in 2017, only down side was the admin for the course, link for course only received 10mins before course start even though requested the week before, and then on second day link didn't work but then eventually did.

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Tracy R, 03 Feb 2022

My book didn't come until quite late into the course so that was why I didn't score 5 and of course because we had to complete the course online. I think it's always easier if you are in a room together however it did still work really well. Ross did a great job of informing, co-ordinating and bringing us together in an environment where we felt we could trust and share stories with each other which I think gave us all an enriched experience.

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Chaniece T, 31 Jan 2022

Great engaging trainer

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Alexander M, 05 Sep 2019

Very comprehensive and well delivered, making it relatable and easy to follow.

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Jill C, 26 Aug 2019

Course brilliant, found the 'joining' process from Greencross side quite tricky.

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Tristan O, 21 Aug 2019

Joni was a great trainer. She was friendly, welcoming, organised and knowledgeable. She created a good atmosphere for learning and was keen to share her experiences. Re the materials- I felt that it was quite slide heavy, and a few more interactive activities would have been useful. The activities that were used were really powerful and insightful, and the course would only have benefitted from more of them. The videos were really good, hearing lived experience was great. A video of someone applying ALGEE in different situations would have been great to demonstrate the various parts. We watched the one about hearing voices, and saw how parts are applied but more examples might be helpful.

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Jo K, 19 Jul 2019

Very interesting and informative

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Nick P, 10 Jul 2019

I didn't receive the email to say that the venue had changed to another hotel and sat for 30 minutes in the wrong venue! Was then late for the start of the course. The venue chosen was poor, the Leonardo was run down, comms didn't work properly and the room was ok, but not very friendly - 2 days in a room with no windows isn't great. The trainer was a nice guy, he was honest but one of my biggest gripes is when a course is taught from powerpoint and the words we are reading is what the trainer is reading. Basically there was far too much reading off the screen - I wanted to know more, it was discussed between other attendees as well. Too much of his life story and his stories, rather than the attendees stories - he was keen to cut in and share his life. At one point he discussed his previous earnings and while using it as an example it wasn't appropriate, especially given there were people attending the course who were earning little. I thought the content was perfect for me, it gave me as a new comer to the subject a lot of insight and so no complaints there.

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Paul H, 12 Jun 2019

A very in depth course content and very heavy going in places, very much let down by the poor communication from Green cross training who failed to notify every participant that lunch was NOT provided. as much of the course content revolves around looking after ones own well being the decision not to provide any lunch at all and restricting free access to one hot drink was incredibly short sighted on behalf of the green cross. whilst I realise cost is a factor by both not providing any lunch and choosing a venue where food and drinks were daylight robbery to purchase was very annoying to all particpants. course content and delivery 10/10 organisation and logistics 0/10 this was a shame as the course message and content was great . I would highly recommend the course to others but to avoid Green cross as a training provider at all costs
Response : Paul, Thankyou for your feedback, at GCT we are always striving to improve. We are pleased that you enjoyed the content and the trainer but are saddened to hear that you felt our communication and management of the course was poor. We communicate to all our delegates via joining instructions that state no food is provided and we select the venue, close to a cafe and a pub for refreshments. Many thanks

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Gladys N, 12 Jun 2019

Very informative course, delivered well, teaching materials such as Videos and booklets contained good and relevant information for my area of practice which is Health and Social Care environment(HR) department. Disappointed that there was no lunch provided.

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