Nicola N, 02 Jul 2020
Brian was a very engaging trainer and it was clear from the outset that he knew what he was talking about and had seen performance management done well and done badly. He made a point of delivering the formal content effectively and efficiently but also was very personable which meant we all felt very open and at ease to share our own situations at work. I think it also helped that we were a small cohort and that the type of work/issues we were dealing with were similar.