Complaint Handling for Health and Social Care Professionals Reviews

Very informative

It was really informative and engaging. I found that it was really easy to follow and the videos at the end really helped me understand the points mentioned previous as I saw them in real life situations. The speaker was really engaging, friendly and easy to listen to.

I found the course on course handling very beneficial and I got some good tips for dealing with different types of callers.

Training was very well done by, Susy. She was great.

It was very well presented.

Very good. Well structured. Covered a lot of key points with some very good advice and guidance

Suzie was a great instructor. Really helpful.

During La Touché call handling training Susie was very engaging and knowledgeable. Excellent presentation

Suzy is wonderful at training. This is the 2nd or 3rd time I have been in her training course. She explains it all so well and looks for queues to know if we are taking the information in. LaTouche training is so worthwhile in my opinion. Thank you so much. Ciara Cady