Practical reflection on leadership and management is a defining strength: attendees explore models, communication, equality, diversity, teams and project work through workplace examples, group discussions, breakout activities and polls. They describe trainers as knowledgeable, approachable and engaging, with clear explanations, supportive challenge and a safe atmosphere that encourages participation. Well-structured sessions, varied materials and useful links to assignments help learners build confidence and apply ideas to their teams and everyday roles, although some find the content compact.
Generated from recent reviews; may not reflect every review
About this course
The Operations/Departmental Manager Apprenticeship has been designed for practicing middle managers or those aspiring to senior management who want to develop their core management skills. The apprenticeship has a strong focus on the development of the individual’s personal capabilities and competencies. The programme is approximately 22 months and is a mix of face 2 face workshops, one 2 one coaching, and online learning blended with workplace development.
What you will learn
As a result of the apprenticeship you will gain:
- New and enhanced knowledge, behaviours
- A toolbox of practical skills and techniques to support their approach to management and leadership
- Confidence to move forward with your career
- A valuable support network of colleagues with different perspectives
- A CMI Level 5 Diploma in Leadership & Management
- Chartered Manager Status through the CMI
- Training and friends, you will never forget
Recent reviews
Informative
Fantastic Knowledgeable Positive
I enjoyed this workshop the best as this was more about me as a manager