Practical reflection on leadership and management is a defining strength: attendees explore models, communication, equality, diversity, teams and project work through workplace examples, group discussions, breakout activities and polls. They describe trainers as knowledgeable, approachable and engaging, with clear explanations, supportive challenge and a safe atmosphere that encourages participation. Well-structured sessions, varied materials and useful links to assignments help learners build confidence and apply ideas to their teams and everyday roles, although some find the content compact.
Generated from recent reviews; may not reflect every review
About this course
The Operations/Departmental Manager Apprenticeship has been designed for practicing middle managers or those aspiring to senior management who want to develop their core management skills. The apprenticeship has a strong focus on the development of the individual’s personal capabilities and competencies. The programme is approximately 22 months and is a mix of face 2 face workshops, one 2 one coaching, and online learning blended with workplace development.
What you will learn
As a result of the apprenticeship you will gain:
- New and enhanced knowledge, behaviours
- A toolbox of practical skills and techniques to support their approach to management and leadership
- Confidence to move forward with your career
- A valuable support network of colleagues with different perspectives
- A CMI Level 5 Diploma in Leadership & Management
- Chartered Manager Status through the CMI
- Training and friends, you will never forget
Recent reviews
Best part of the programme so far, great opportunity to meet colleagues from other sectors share stories and best practises. Learnt loads about myself and about the business and how to improve both.
I thoroughly enjoyed the whole workshop. The in person makes such a difference and for me has way more impact and traction that makes it much easier to step away and focus on the learning and really commit. All the trainers and presenters were excellent and the content was solid…I thoroughly enjoyed the whole workshop. The in person makes such a difference and for me has way more impact and traction that makes it much easier to step away and focus on the learning and really commit. All the trainers and presenters were excellent and the content was solid with new learning and the most valuable thing, an opportunity to connect with everyone.Read more
Great workshop. Really enjoyed it. Great variety of listening, activities and guest speaker. Thank you