Effective Communication Skills

Description

Aim: To further develop your skills and knowledge to communicate effectively to all
levels of personnel internally and externally

What you will learn

By the end of the session you will be able to:

Explain what we mean by effective communication
Recognise and use the 3 key elements of communication successfully
Use the communication cycle to communicate effectively
Understand your preferred communication styles and their impact on situations and
relationships
Explain how EI is used in communication

Understand the 3 qualities of charismatic communicators

Further information

Provider:: McManus HRD
Duration:: 3 Hours

Contact Information

McManus HRD

Davenport House
16 Pepper Street
London
E14 9RP

020 7510 9488
Email
Website

Credentials

Locations

Thank you
Abdullah K01 Jun 20
Very useful session on effective communication, it helped me better understand my preferred communication style, how it impacts others and how I can flex it to suit different situations.
Amelia S30 May 20
Really enjoyable session with Donna - thanks so much!
Denis M29 May 20
It was useful to see different perspectives on how people act, and the use of splitting up the video call into group was a great technique to allow for greater communicability. From my understanding of the 4 personality styles I think it is a great introductory piece into how people think, however, it is quite basic and doesn't reflect on on the variability of people's personalities, and so as this I have had previous courses on this topic i didn't find it particularly useful
Michael M29 May 20
The homework prior to the session was very useful as it helped set the stage for the whole day. The TED talk was very insightful and I was very impressed to find that the remote session has not diminished its usefulness at all in my opinion!
Mohammad A28 May 20

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