Description
Who is this course for?
This 1-day Influencing, and Negotiations Skills is ideal for practicing managers, helping them become more effective and confident in their role. It will also support new or aspiring team leaders – helping them make the transition from working in a team to leading a team whilst covering a wide range of skills, knowledge and understanding.
Benefits for individuals
• Learn core leadership and management skills
• Put these skills into practice in the workplace
• Further improve your team’s performance
Benefits for employers
• Motivated and competent team leaders
• Increased productivity
• Supported and developed managers and therefore staff
• Supports talent management and succession planni
What you will learn
Aim
To further equip team leaders and manager with the skills needed to influence and negotiate effectively and maintain relationship whilst gaining a win-win that benefits all.
Learning objectives
By the end of the session you will be able to:
1. Explain the general principles of negotiation, influencing and persuasion
2. Explain a relevant technique for influencing others to achieve workplace objectives
3. Explain the value of networking
4. Identify an appropriate network for a manager in the workplace
5. Describe methods to establish and maintain effective professional relationships with the identified network
Indicative Content
• Influencing Style Questionnaire
• Communication
• Feedback tools and techniques
• Motivation theories
• Practical tools and techniques
• Emotional Intelligence
Delegates will receive:
• PowerPoint slide pack
• Activity based workbook
• 1x 45-minute coaching session
Skills developed:
• Communication skills
• Interpersonal skills
• Influencing and negotiation skills
• Management skills