Training for PAs & EAs

Description

Our Training for PAs and EAs course provides Personal and Executive Assistants with everything they need to succeed in a demanding and continually changing role. Core skills like minute-taking, introduction to management tools and techniques to maximise productivity, as well as a range of other administrative duties are all covered.

What you will learn

• Your role within the management team
• Effective management and personal development skills
• Techniques to progress and manage your own development
• Management tools and techniques to maximise productivity
• Identify objectives to increase productivity - your own and your manager's
• Deciding what is important and what is not
• Principles of managing people
• The elements of management
• The skills needed
• The need for planning
• Why plan?
• 7 Steps of Effective Planning
• Prioritisation - Setting SMART Objectives - Working with others
• Motivational factors
• Effective delegation - when and how?
• Influencing Skills
• Communication skills
• Providing crystal clear instruction
• Getting ideas accepted
• Being a team player
• Expectations and work ethics
• Assessing your team qualities
• Personal Action Plans
• Assertiveness skills
• Appropriate minute taking skills