Turn Learner Feedback into Measurable Results
Your complete guide to collecting, analysing, and using feedback to improve training programmes plus how to select the right training evaluation platform for your needs.
Evaluating training is essential for improving learning outcomes and driving business performance but it’s only effective when feedback is collected, analysed, and acted on.
This free guide shows training companies and L&D teams how to harness the power of learner feedback to drive positive change. You’ll discover best practices for survey design, tips to boost response rates, ways to turn feedback into actionable insights, and how to choose the right training evaluation platform.
Whether your goal is to improve course quality, prove ROI, or win new business, this guide gives you the tools to make measurable improvements.
What You’ll Gain from the Guide:
- Design surveys that deliver actionable insights
- Boost response rates and data quality
- Measure training impact and prove ROI
- Select the best training evaluation platform for your needs
Why Training Evaluation Matters
Training spend is at an all-time high, yet only 25% of corporate training measurably improves business performance.
Without the right evaluation process, it’s easy to collect data without ever using it to drive change.
A well-structured training evaluation approach helps you:
- Understand what’s really working in your training
- Identify areas for improvement
- Align learning with business goals
- Use feedback to win new business and prove value
What’s in the Guide?
Packed with practical advice, templates, and examples, our free 20-page guide covers:
1. Collecting quality feedback you can act on
- Effective survey design
- Increasing response rates
- Going digital for better data
2. Using feedback to measure success and drive improvement
- Turning data into actionable insights
- Sharing results with stakeholders
- The role of AI in feedback analysis
3. Using feedback to win new business
- Independent reviews vs testimonials
- Responding to reviews effectively
4. Choosing the right training evaluation platform
- Features that matter
- Questions to ask before you decide
Training & Evaluation Best Practices You’ll Learn
- How to craft questions that reveal real insights (not just star ratings)
- When and how to ask for feedback to get the highest response rates
- How to analyse results to measure training impact
- Ways to present data to different audiences, from trainers to executives
- How to use reviews as a marketing tool without compromising trust
Choosing the Right Training Evaluation Platform
Not all feedback tools are created equal. Your platform should:
- Fit your delivery formats (classroom, virtual, self-paced)
- Provide meaningful analysis, not just raw data
- Integrate with your LMS or TMS
- Support multi-language surveys if needed
- Help you protect against fake reviews and showcase ratings in Google
- Offer automation to save admin time
The guide includes a checklist of questions to help you compare platforms effectively.
Who Should Read This Guide?
- Training companies wanting to improve quality and attract new clients
- L&D teams needing to align learning with business goals
- HR and talent development teams looking for actionable, data-driven training insights
Download the Free Guide
Harness the power of your learner feedback and start making data-driven training decisions today.
Frequently asked questions
What is training and evaluation?
Training and evaluation is the process of delivering learning programmes and then assessing their effectiveness. It involves collecting and analysing feedback to determine whether the training met its objectives, improved skills, and delivered value to the organisation or learners.
What is the best way to evaluate a training programme?
The most effective way is to use a structured evaluation process that combines well-designed surveys, high response rates, and clear benchmarks for success. Gathering both quantitative and qualitative feedback, analysing results, and linking them to business objectives ensures training improvements are targeted and measurable.
What is a training evaluation platform?
A system for collecting, analysing, and reporting learner feedback to measure training effectiveness and improve future programmes.
Do I need to be a Coursecheck customer to benefit from the guide?
No – the best practices apply to any training evaluation process.
How long does the guide take to read?
Around 15–20 minutes, perfect for a lunch break.