Relying on paper forms to collect and analyse course feedback is inefficient and admin-heavy for your staff, while proprietary digital survey tools aren’t developed to meet the specific needs of training providers.
If your training courses are listed on a course listing site, does it provide real-time actionable management information that enables you to take action to improve and optimise your courses? Can it ensure independent, unbiased feedback to enable your customers to make an informed choice?
While generic review sites may deliver unbiased and independent reviews, can they enable you to track the performance of individual courses and individual trainers?
Maybe you're using a combination of these different systems and tools and finding it’s a struggle to keep track and bring together your reviews and learner feedback in a way that makes it possible to take informed decisions about the operations of your training business.