Introduction to Negotiating Skills for Brokers

Description

This course will help you to plan and prepare for structured negotiation, develop strategies with clear objectives, use appropriate negotiating styles, influence power positions in a negotiation, create an appropriate negotiation climate, actively use verbal and non‐verbal communication as well as recognise the most common tactics.

What you will learn

At the end of the course you will be able to:

Understand what negotiating is all about and prepare effectively
Use communication skills to aid the negotiating process
Influence others and develop stronger relationships
Carry out negotiations with greater confidence.