About this course
This interactive course will examine the vital role communication has within the business, and will equip delegates with the essential skills to effectively communicate in challenging environments. Delegates will learn how their communication style affects certain situations and what they can do to improve this.
What you will learn
At the end of the course you will be able to:
- Understand more about what communication really is and the various ways it takes place
- Consider how they might change their ways of communicating
- See the benefits of making positive changes
- Make their team more effective.
Recent reviews
Trainer was very good, able to answer questions and give really good scenarios, best CII course I have attended
In the material there were exercises but we didn't do all of them which was a shame. Also it was quite cold in the room. Re food, there was a lot of waste as most delegates on the course didn't eat seafood so it would have been worth asking delegates before hand about dietary requirements.