Description
By attending this training workshop, you will know how to ensure that quality is embedded in your products a and services from the initial design stages of your product and service development.
The success or failure of your quality management programme will largely depend on the people in your organization. This training workshop will give you the necessary HR skills and knowledge to ensure your Quality Management programme is successful.
By attending this training workshop, you will also understand the importance of the supply chain to the success of your Quality Management programme. It helps you improve engagement with your supply chain.
What you will learn
Design for Quality
- Design, innovation and improvement
- Design control and management
- Standards and specifications
- Service sector quality design
Quality Management – the HR Factor
- People and organizational structure
- Teamwork for quality
- Communications for quality
- Training for quality
Quality Management in the Supply Chain
- Purchasing practice in quality management
- Customer-supplier relationships
- From contract to partnership
- Innovation in the supply chain
- The chain of interdependence