Public Sector Strategy and Leadership Essentials

Description

This course gives deep insight into the complex and interrelated factors which help or hinder the successful implementation of Public Sector policy. The large majority of Public Sector policies do not deliver their intended outcomes. They often go over budget; are extraordinarily late; have unintended consequences; do not achieve their desired level of service; are irrelevant; are not wanted or just fizzle out. The course provides understanding of how and why public sector strategy can work. It provides tools, techniques and templates on how to understand needs and requirements, and then manage influences and interests, to ensure successful policy outcomes. It focuses on how to create, implement, evaluate and adjust policy as it is progresses. We analyse the key factors required for successful implementation at the global, national and local levels. Risks and crises are ever-present in the political arena and we discuss how to analyse, anticipate, evaluate and react to these and other specific crises which might arise at any time and ensure they do not deflect from providing the quality services expected and required.

This course embarks into the essential fundamental aspects of leadership on your career pathway. Set over the course using a combination of discussion debates, case studies, research and immersion sessions, you will explore experientially how to emerge more fully as a leader and to harness the workforce to transform.

The course will wrap with a summary of the key learning points, followed by an action planning exercise with a view to apply the acquired knowledge and skills immediately upon your return to work. Post-course support is also available in relation to the implementation of your action plan, up to six (6) months following course completion.

What you will learn

Public Sector Policy – Planning and Strategic Review

• Comprehensive analysis of public sector policy failure
• Techniques for strategic success
• How successful policies achieve desired outcomes
• Global, national and local level influences

Public Sector Strategy Implementation

• Key factors for successful implementation
• Adjusting to changes in leadership
• Project management and capacity development
• Monitoring, measuring, testing and readjusting results against targets.

Public Sector Crisis and Strategic Risk Management

• The Risk Management Cycle
• Identifying and evaluating sources of risk
• Possible decisions that can be taken to address risk
• Crisis reaction, control and response

Overcoming Strategic Challenges in the Public Sector

• External challenges
• Internal challenges
• Major restructure vs. Incremental adjustments
• Change is the norm, not the exception

Leadership – The Pursuit of Excellence

• Excellence in Leadership
• Mission to Be the Best
• Managing Change by Raising Standards
• Leader board Comparative Analysis

Key Leadership Qualities

• Leadership Characteristics and Traits
• What Makes Great Leaders
• Psychological Mindset of Leaders
• Leading with Ration, Logic and Emotions

Decision-Making Skills

• The Decision-Making Process
• How to Skilfully Persuade
• Team-led Approaches to Decision-Making
• Structured Critical Thinking

Managing Stakeholder Expectations

• Principles in Engaging Stakeholders
• Aligning from Grassroots to Boardroom
• Mobilizing Stakeholder Support
• Managing Expectations

Course Review

• Summary and recap of key learning objectives
• Action Planning