Description
Take your managerial skills to a higher level. Learn the art of upwardly influencing and making recommendations to impact the organization. You will learn advanced management processes to get the best out of your team. Through role plays, discussions and presentations, you will practise a range of management techniques.
The course will wrap with a summary of the key learning points, followed by an action planning exercise with a view to apply the acquired knowledge and skills immediately upon your return to work. Post-course support is also available in relation to the implementation of your action plan, up to six (6) months following course completion.
What you will learn
Emotional Intelligence
- Evolution Theory and Emotional Intelligence
- Emotional Guidance Scale
- Logic vs Emotional Drivers
- The Science Behind Behaviour
Inspiring and Motivating Others
- Motivational Theories
- Winning People Over
- Getting the Team to Succeed
- The Relatable Manager
Presentation and Facilitation Skills
- Structuring Content and Structure
- Presenting Skills Techniques
- Dealing with Nerves
- Audience Handling Approaches and Storytelling
Managing Deliverables and Outcomes
- Aligning Objectives with Operational Targets
- SMART, LEAN and Planning Models
- Troubleshooting Performance Issues
Course Review
- Summary and recap of key learning objectives
- Action Planning