Description
By attending this course, you will be compelled to incorporate all strengths, pressing crises and past obstacles into the DNA of the organization, services or brands you are entrusted to manage. By formulating impeccable public relations campaigns, we can align corporate strategy by examining the PR to revitalize stakeholder relations, media, events and internal communications.
The course will wrap with a summary of the key learning points, followed by an action planning exercise with a view to apply the acquired knowledge and skills immediately upon your return to work. Post-course support is also available in relation to the implementation of your action plan, up to six (6) months following course completion.
What you will learn
Crisis and Issue Management
- The Signs of Crisis
- Managing the Crisis
- Issue Management and Prioritizing
- Resolving Conflicts
Public Relations Planning – Tools and Methodology
- Best Methods of Media Coverage
- Formulating Press Release and Editor Pitches
- Brand Media Landscape Analysis
- Measuring PR Return on Investment (RoI)
Ethical Framework of Public Relations
- Public Relations, Ethics and Accountability
- Best Practice – Complaint Handling And Regeneration
- Integrity Through PR Insight
- Corporate Social Responsibility Implication to PR
Public Relations and Publicity Generation
- How to Increase Media Exposure
- Building Strategic Alliances
- Tips for Media Success
Course Review
- Summary and recap of key learning objectives
- Action Planning