Attendees particularly value the practical techniques for improving accuracy, including the advantage of threes, 20-minute concentration bursts, active awareness and checking strategies. They describe Greg as knowledgeable, clear, friendly and engaging, with varied activities, tests, examples and breakout discussions making the sessions enjoyable and easy to follow. The well-paced structure, regular breaks and useful materials support participation, while the learning feels directly transferable to day-to-day work and helps build confidence.
Generated from recent reviews; may not reflect every review
About this course
This practical virtual workshop is for people who want to improve their attention to detail and not make mistakes in their everyday
tasks. Participants are introduced to accuracy fundamentals and learn how to apply key principles for error-free working.
All human beings make mistakes. The good news is that all human beings can develop practical skills to overcome the natural barriers to accuracy. In this introduction to accuracy skills, participants learn a variety of techniques to enable them to handle information and complete tasks correctly, even when working under pressure.
‘Attention to detail’ is a key requirement in many job roles and this fun, practical workshop reveals how to manage distractions and how to work accurately with written communications.
Capturing, checking and communicating information accurately is essential for efficient operations. Participants learn simple data accuracy techniques for handling numbers, names and addresses correctly.
Key themes in the workshop include:
Why mistakes happen and what they cost
Mistakes occur because of the way we function as human beings – the way our eyes and brain co-ordinate and the way we react under stress can result in ‘silly’ mistakes. An error that takes a few seconds to make often has long-lasting, expensive repercussions. Participants learn about the causes of mistakes, so they can take steps to prevent them, and how to quantify the cost of error in their own organisation.
Developing an accuracy mindset
Being alert to the possibility of error and developing a sense of ‘present-mindedness’ means that mistakes are less likely to slip by unnoticed. Participants learn practical techniques and structured methodologies for checking their work and for adopting an accuracy mindset, so they get it right first time.
Managing time for accurate outcomes
People don’t think clearly when they feel stressed and overwhelmed. That’s when tasks get forgotten and things go wrong. Participants learn how to use time productively and efficiently, so they are focused on the tasks that need to take priority. ‘The Day Starts Here’ technique is an example of this.
Who’s it for?
One-day Accuracy Skills includes activities on why all human beings make mistakes, checking numerical data, addresses and words, dealing with distractions and stress, structured checking, checklist design and checking documents.
Participants’ typical job functions include:
• Administrators and Business Support
• Finance and Accounts
• Human Resources, Recruitment and L&D
• Operations
• Personal Assistants and Secretarial Support
• Sales
What you will learn
A summary of the subjects covered in each session is shown below:
Morning session
• Importance of learning from mistakes
• The cost of mistakes
• Why mistakes happen
• Dealing with distractions
• How to ‘SuperConcentrate’
• Present-mindedness.
Afternoon session
• How to check documents
• Design checklists for accuracy
• Managing time for accurate outcomes
• A mindset for accuracy
• Take an accuracy test!
• Takeaways to implement.
Recent reviews
I thought the training was excellent and really engaging throughout. The use of the advantage of threes is really helpful and just thinking about how to deal with pressures and stress at work as well as different ways of checking documents and the way we view things was really helpful.
I learned a lot from this course. It is very useful for the beginners. The ideas are very good to make a check very easy.
I was very impressed with the course contents and the tools used , I will be using the tools to improve my role in my company and i certainly think they have made an improvement