Description
This management essentials course will help grow your managerial aptitude and skills through an interactive approach. By attending this course, you’ll learn to identify problems and classify them in priority areas by creating solutions. Then though comparative analysis you will support and construct management processes that will drive productivity and deliver results.
The course will wrap with a summary of the key learning points, followed by an action planning exercise with a view to apply the acquired knowledge and skills immediately upon your return to work. Post-course support is also available in relation to the implementation of your action plan, up to six (6) months following course completion.
What you will learn
Defining the Modern Manager
- Who is the Modern Manager
- Codes of Professionalism
- Applied Management Theory
- Championing Policies and Procedures
Effective Delegation
- Setting Precision Tasks
- Key Performance Indicators and SLA’s
- Delivering Clear Guidance and Instruction
Communication and Interpersonal Skills Masterclass
- Mastering Body Language
- Tonality and Communication Content
- Semiotics and Semantics
Delivering Empowering Feedback
- How to Give Feedback
- Mapping Feedback to Career Path
- Resistance Handling During Feedback
Course Review
- Summary and recap of key learning objectives
- Action Planning
0203 1266 755
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