Breaking bad news is never easy but it forms a part of many healthcare professional roles.
The manner in which bad news is given can have a huge impact on the receiver. It can be so daunting and difficult that the easiest approach is to avoid it and that can often make the situation worse.
The scenarios may vary, new diagnosis, deterioration in condition or life-changing events, this workshop is designed to help you think about and prepare for different situations.
What you will learn
Have an understanding of the definition of bad news
Have an awareness of the impact of bad news
Be able to prepare for giving bad news
Have the techniques to give bad news with compassion and kindness
Understand the barriers to effective communication