About this course
Tackling bullying in the NHS. The 2020 NHS Staff Survey shows that bullying and harassment remains an extensive problem in the health sector with 24 per cent of all NHS staff (one in four people) having reported that they have experienced bullying in some way. This intensive and involving course guides participants to recognise:
- What are harassment and bullying?
- What is the legal position?
- Your role eliminating harassment and bullying
- How your behaviour could be perceived
- Planning to prevent harassment and bullying
- Bystander actions and encouraging action
- How to act if it does happen
At the end of the course, they are helped to prepare personal action plans and commitments to prevent or handle bullying and harassment in their workplaces.
What you will learn
Learning Outcomes
- Explain what constitutes harmful behaviour
- Plan to set boundaries with their teams
- Explain the implications of bullying and harassment
- Explain the current legal position and how they can help protect all employees
- Identify & describe their role as a leader, people manager, team member or bystander
- Describe what to do if you feel that they have been a victim of harassment
The Programme Includes:
- What we mean by harassment and bullying
- What is the culture within the NHS?
- The costs of bullying and harassment and the benefits of eliminating them
- What the law says and how it affects us
- What is your experience of bullying or harassment?
- Signs and symptoms
- OK or not OK? - exercise
- How can behaviour be perceived and how we can manage that
- What do we have to do to eliminate bullying and harassment?
- How to respond to complaints
- What if it happens to you?
- Bystander actions and empowering bystanders
- Individual action planning and personal commitments
Recent reviews
Great fun engaging workshop. Loved the discussions and connecting with other SAS professionals.
It was nice hearing all the delegates and their expression of their problems. It was nice to hear Steph helping them through their issues.
The course is very well presented by Laura. I got educated in how to deal with this subjects- different definitions, catchphrases and so on. I now know how to collect myself in these situations and have an opening sentence and will not get flustered and upset again. I have gained my composure. I DO think though that it should be a mandatory course for all NHS staff. The audience today was almost that if bullied people. The perpetrators of this toxic environment are not represented. It is all well to train victims to respond but, as we have seen, bullying, harassment and incivility costs lives- not only patients lives but victims’ lives. Most of the time the bully is not even aware they were the reason behind the suicide! This has to be stopped from the roots.