Description
This training workshop details the key role and contribution of the Operations Management function to the organization and introduces the crucial elements of effective resource management and alignment of people, systems and process to deliver the Organization’s operational strategy. It examines the critical role of quality outputs from the Operations Management function and how this impacts upon both internal and external customer outcomes.
The training workshop expands to explore effective risk management techniques and concludes with establishing effective Operational Control Systems to ensure the function delivers in line with its stated objectives. It will introduce delegates to the key concepts of: System Capacity, Building Operational efficiencies to both increase capacity using existing resources and optimize cost of operations, and concludes with very techniques to “flex” Operational resources in times of change.
What you will learn
Role and Function of Operations Management
- Effective Resource Planning
- Aligning People, Systems & Process
Assessing Operational Performance
- Ensuring Quality delivery within Operations Management
- Identifying, assessing and mitigating Operational risks
- Establishing effective Operational Controls
Managing Change within Operations
- Building process capacity
- Building Operational Efficiency
- Adjusting resources to adapt to change
0203 1266 755
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