About this course
This webinar runs 11am to 12.00 noon GMT.
All projects have a number of key stakeholders including customers and a sponsor.
The sponsor authored the Business Case (cost/benefit) for the project and is responsible for the project from a business perspective. The customers are the people that are the direct beneficiaries of the benefits from the project.
It is important that the sponsor and the customers be engaged in the project. In many cases this is not a problem. But it seems that many times they are not involved to the level they need to be.
Sometimes the lack of engagement is a sign of a lack of interest. Other times they just have too much to do in their own operational role.
The purpose of this webinar is to discuss the parts of a project where sponsor and customer interaction is key.
We will also look at ways to heighten their engagement in the project when necessary.
Recent reviews
The overall course was good. However, it could have been more aligned to Stakeholder's perspective I felt the topics covered were more inclined towards communications but how to better communicate with Stakeholder's or engage them w.r.t projects could have been included. Timeframe could be more as we had to rush in the last part by being unable to cover sufficient information.
great job Sean, fantastic delivery
Seán was a very friendly communicator and was able to connect with all of us in the group. His positive attitude and willingness to listen were highly appreciated. The presentation and information was very clear and simple to understand - I am looking forward to applying my new learnings to my role!