Emotional Intelligence

Description

Who Would Benefit

The Emotional Intelligence Skills Training Course is perfect for those who want to understand how to develop their communication and interpersonal skills, whilst building and improving relationships with colleagues and their team.

What you will learn

Learning Outcomes

Understanding emotional intelligence
Applying emotional intelligence to enhance personal / team performance
Understand how emotional competencies support development
Explain how empathy is involved in motivating and influencing others
Understand their behaviour and how this impacts upon performance
Understand the behaviour of others
Identify how to use different leadership styles in different work scenarios
Design implementation plans to improve communication and efficiency

Further information

Full course outline

Provider:: Maguire Training
Duration:: 1 Day
Locations:: Bristol, Mansfield, N/A, United Kingdom, Uxbridge

Contact Information

Maguire Training

Brunts Business Centre
Samuel Brunts Way
Mansfield
NG18 2AH

0333 5777 144
Email
Website

Credentials

Locations

The trainer outlined that there were 4 different components which made up emotional intelligence. We spent the first 2 hours introducing ourselves, the subject and setting the scene. We did not get into any content for quite some time, and then spent the next 5 hours exploring how to identify and manage our own emotions. I feel like this may be useful for someone who has had feedback about anger issues, but my primary objective was to learn more about emotional intelligence to be able to improve working relationships and performance. Too much time was spent on the first two components which make up emotional intelligence, with only 20-30 minutes looking at 1 model for identifying 4 different people styles, with the advice on how to apply emotional intelligence to improve relationships to "mirror others people style within challenging conversations". By contrast, we learnt 6 techniques for managing our own emotions, some of which would have been very challenging to apply in an real time conversation with a colleague. There was not enough weighting given to content that would have been most useful in a professional environment. Perhaps the trainer could ask for participants to share what they want to get out of the session in advance, and efforts made to adapt the content to meet the learning objectives of participants?
Gemma B21 Mar 23
Good interactive course. Good use of technology
Nirav P19 May 21
An opportunity for reflection to allow for a better understanding of oneself within the world around him.
Alexandru P19 May 21
Overall course was satisfactory and illuminating.
Ferdinand O19 May 21
would love to participate again
Maruf M19 May 21