About this course
To develop leaders and managers with the skills needed to manage their team effectively and maintain productivity in line with policy and procedures whilst being fair and equal
What you will learn
By the end of the session you will be able to:
- Explain clearly the difference between a Manager and Leader and what the role entails
- Identity the key elements to utlise persoanl effectiveness tools and techniques
- Develop influencing skills and know when and how to use them
Recent reviews
Laurell is an excellent trainer and is really good at engaging the group with the subject matter. I really appreciate the session having a long lunch break in the middle so it doesn't mean a whole day away from work. There are good opportunities for sharing practical examples with the rest of the group and learning from others about techniques that have been tried and how they work in practice. I am also gaining good awareness about how the different concepts introduced in the course apply to my role.
I found the course interesting, engaging and empowering. Laurell is clearly an extremely experienced and skilled teacher. I felt that the sessions provided an open, supportive atmosphere while also providing constructive challenge when necessary. In particular, I found the DiSC profiling a revealing exercise, which has helped me to better understand some of the issues and tensions I have recently faced in my work.
I am really appreciating the course. The training is excellent and so is being with my manager peers. I personally find that it difficult to recall what I've learnt unless I am actively using it but this is my issue - too many competing prioroties. I hope lockdown eases enough that we can have some sessions in person as I think that would help with discussions. Laurell is amazing!