Live Webinar - Assertiveness Skills – Getting Your Point Across

Description

Empower yourself to navigate workplace dynamics effectively through this workshop. By the end of this engaging session, participants will acquire an in-depth understanding of assertive, submissive, and aggressive behaviors. They'll discern their own behavioral profile, recognise the impact of non-verbal cues, pinpoint areas for assertiveness improvement in their professional lives, adopt and practice assertive techniques, and develop a strategic approach to handle challenging interactions, particularly with aggressive individuals.

The webinar will be highly interactive with delegate participation and engagement throughout.

There will be a maximum of 10 delegates.

The webinar is delivered by a Certified Online Learning Facilitator.


Who should attend

Ideal for professionals seeking to bolster their assertiveness, cultivate a confident and credible presence, and fortify effective workplace relationships. Suited for individuals who rely on influence rather than positional authority to achieve their objectives.

What you will learn

Course Content

  • Understanding the Essence of Assertiveness: Clarifying Misconceptions
  • Mastery of Assertive Skills and the Benefits of Assertive Techniques
  • Cultivating Positive Thinking and Heightened Self-Awareness
  • Managing and Shaping Internal Dialogue for Personal Growth
  • Strategies for Building Confidence and Elevating Self-Esteem
  • Course Objectives

By the end of the course, participants will be able to:

  • Distinguish features of assertive, submissive, and aggressive behaviors
  • Identifying personal behavioral preferences
  • Decode non-verbal communication and its Influence
  • Recognise opportunities for enhancing assertiveness in the workplace
  • Implement techniques for assertive behavior
  • Craft strategies to manage difficult and aggressive individuals

Further information

London Market Training
Provider:
London Market Training
Duration:
3 Hours

Contact Information

London Market Training

Southcourt Farmhouse
37 Southcott Village
Leighton Buzzard
LU7 2PS