Description
Empower yourself to navigate workplace dynamics effectively through this workshop. By the end of this engaging session, participants will acquire an in-depth understanding of assertive, submissive, and aggressive behaviors. They'll discern their own behavioral profile, recognise the impact of non-verbal cues, pinpoint areas for assertiveness improvement in their professional lives, adopt and practice assertive techniques, and develop a strategic approach to handle challenging interactions, particularly with aggressive individuals.
The webinar will be highly interactive with delegate participation and engagement throughout.
There will be a maximum of 10 delegates.
The webinar is delivered by a Certified Online Learning Facilitator.
Who should attend
Ideal for professionals seeking to bolster their assertiveness, cultivate a confident and credible presence, and fortify effective workplace relationships. Suited for individuals who rely on influence rather than positional authority to achieve their objectives.
What you will learn
Course Content
- Understanding the Essence of Assertiveness: Clarifying Misconceptions
- Mastery of Assertive Skills and the Benefits of Assertive Techniques
- Cultivating Positive Thinking and Heightened Self-Awareness
- Managing and Shaping Internal Dialogue for Personal Growth
- Strategies for Building Confidence and Elevating Self-Esteem
- Course Objectives
By the end of the course, participants will be able to:
- Distinguish features of assertive, submissive, and aggressive behaviors
- Identifying personal behavioral preferences
- Decode non-verbal communication and its Influence
- Recognise opportunities for enhancing assertiveness in the workplace
- Implement techniques for assertive behavior
- Craft strategies to manage difficult and aggressive individuals