Description
This course is designed to support front line managers to learn about supervision and develop key skills to become effective supervisors and professionally manage their staff.
What you will learn
- Define staff supervision
- Identify the four key stakeholders in supervision
- Discuss the purpose of staff supervision
- Explain the concept of outcome-focused supervision
- Outline how supervision contracts contribute to the process of supervision
- Explain the elements of effective supervisory behaviour
- Outline the importance of the Working Alliance,
- Explain the importance of feedback,
- Describe the process of supervision