AI summary of reviews

Interactive delivery makes insurance basics easy to grasp: attendees say Sarah explains clearly, answers questions patiently and uses questions, discussion and group exercises to keep everyone involved. They find the session well paced, friendly and enjoyable, with complex jargon stripped back into practical, everyday terms. The course provides a useful foundation and broader understanding of the insurance market that attendees expect to apply in their work.

Interactive deliveryClear explanationsPractical relevance

Generated from recent reviews; may not reflect every review

About this course

This live webinar is designed to introduce delegates to the Insurance world. It is suitable for people in non-insurance roles and those new to the industry.

The webinar will be highly interactive with delegate participation and engagement throughout. There will be two 75 minute sessions with a break of approximately 30 minutes between each session.

The webinar is delivered by a Certified Online Learning Facilitator.

What you will learn

Course Objectives

By the end of this course delegates will be able to:

  • Explain what insurance is and the implications for individuals and businesses
  • Recognise the benefits of insurance to the UK
  • Discuss factors that influence the underwriting of risks
  • Describe typical policy structure and the importance of policy wordings
  • Explain how the industry is regulated by the FCA and PRA

 

Course Content

  • Why individuals and organisations purchase insurance
    • Compulsory Insurances
    • What do people/companies want to Insure?
    • Functions of Insurance

  • Development of the Insurance Market
    • What does an underwriter do?
    • What does a Broker do?

  • Assessing Insurance Risk
    • Methods of dealing with Risk
    • Risk Management
    • Key components of Risk
    • Frequency and Severity
    • Premiums
    • The Insurance Process

  • Interpreting Policy wordings
    • The contract of Insurance
    • Insurance Policies: Typical Policy Content

  • Handling Claims
    • Claims Objectives
    • Claims Service is a Differentiator
    • Reserving

  • Industry regulation and compliance
    • FCA Objectives
    • The Prudential Regulation Authority (PRA)

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Further information

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